Neil H.
ndh Small Business Consulting
Eastham, MA USA
Seagate ST94011A 40 GB laptop
From Customer's order
Drive won't boot to XP. Recognized by BIOS, then nothing. For a while, there was a "NTLDR is missing" but then turned to a blinking cursor after POST. No clicking, drive does spin. Scanned with R-Studio Emergency, which found the drive, but could not get the drive to show up as a slave on any computer except when running in a DOS mode. Other recovery efforts may have been made by other techs, but I do not have any specific information about the details. I also ran SpinRite, which saw the disk fine, but trying to boot from an XP CD (to try and replace the NTLDR originally) it would not boot from the CD (got hung on the "Setup will now check your system resources...") Never physically messed with the drive, never opened, never replaced board.
After recovery:
Your data recovery services are very honest and professional; those are the rare qualities in nowadays... Thank you very much