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How to control a data recovery process and verify its result?

It’s simple.
The data recovery process starts from the moment we have your failed device in our lab.
The placed online service order will give you an access to your customer’s profile control panel right from the minute you submit it – you may login to it at any time to check if there is an update in the case.

The data recovery process status is always on the first page of your customer’s profile control panel. Any change of the status in your service order is instantly posted there by our staff. The updates provide the detailed information of the data retrieval progress.

Right from the customer’s profile control panel you may directly get in touch with the technician working on your case with all the questions you may have in regarding the case.

It is always a good practice for customer to verify the integrity of recovered files. We do encourage our customers to cooperate with us in the order to locate and check the recovered files, at least those of the first priority.

When the recovery process is finalized - you will be provided the report with all of the available information, regarding the recovered data, such as examples of saved documents, pictures, emails, or screenshots of databases or spreadsheet tables etc.

Should any questions arise while you reviewing the data recovery report – go ahead and ask. It’ll be all sorted out in the priority timeline. We guarantee your satisfaction – or you do not pay us for trying. That’s our goal.