Monday
February 06, 2012
Recovery Info for Your Drive

 

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Up to Data Recovery F.A.Q.
 
Are there instances where lost data cannot be recovered?

Yes.
 
There are instances where the damage to the hard drive is so severe that data recovery is not possible. This usually occurs when the read/write heads actually "crash" and gouge the magnetic storage media to the point where the data is destroyed.
 
However, in a number of cases data recovery was possible at the time the damage first occurred, but became non-recoverable through the use of commercial recovery software. This software is designed to recover data from working drives. If your drive has experienced a mechanical or electrical failure, the use of recovery software can cause permanent loss of your data.

We won't charge you for our labor in the rare and unfortunate situation where no data is recoverable.

From customer's correspondence

Sean C.
Richmond, VA USA

Fujitsu MHT2080AH 80 GB laptop

From Customer's order

Compute froze up and after powering down and then back up it was not able to see the hard drive. Apple removed the hard drive and I would like to ship to you for data recovery.

 

After recovery:

Thank you very much for recovering all my data. I highly recommend
your services and passed it on to Apple. Thank you.
Sean C.

Greg S.
National Auto Mart
Medford, OR USA

Hitachi IC35L060AVV207 60 GB

From Customer's order

Drive has not been opened, failed to recognize in Bios

 

After recovery:

Thank you, I would not hesitate to recommend your service.
Best Regards,
Greg

Gilbert T.
Tampa, FL USA

Hitachi HTS726060M9AT00 60 GB laptop

From Customer's order

Cause of failure - Water spilled on the laptop while running. Shorted the HDD circuitry & motor. Drive dose not power-on or spin.

 

After recovery:

Thanks for your hard work and especially the option of the disc re-image. That could prove to be the life saver.
 
 

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