|
Data Recovery
Quick Start
|
Up to Data Recovery F.A.Q.
How long does data recovery take?
Every drive is looked at immediately upon receipt and most
recoveries are completed within 24-48 hours.
Our data recovery lab operates 24 hours, 7 days a week.
Some recovery operations are time consuming, especially for drives with
big capacity. For example, when a magnetic layer on the spinning platters
(disks) is heavily damaged, we use specialized hardware and software tools
to create the raw image by examining the low-level data sectors (Magnetic
force microscopy used to analyze the magnetic patterns stored on a medium).
This is then converted into readable data and recovered to new media.
Then Software recovery specialists analyze, fix & recover data from
raw images. Imaging alone may take up to few days of recovery time for
badly damaged devices.
Our goal is to return your data to you within two to three working days.
However, because of the complexity of data recovery there will be times
when it will take longer. After performing our initial evaluation, we
will provide you with an estimated time to restore your lost data.
|
|
From customer's correspondence
|
Roberto R. M.
M & N Lambretta
Oakland, CA USA
Fujitsu MHT2060AT 60 GB laptop
From Customer's order
drive is not in BIOS, clicking on booting.
After recovery:
Hello Everyone,
You have made my day and save my butt !!! Thank you. Roberto
|
Doug T.
Earthborne Inc
Warrington PA USA
Western Digital WD200BB-75CLB0 20 GB
From Customer's order
VIRUS ON HARD DRIVE. LOST NETWORK CONNECTION, PROGRAMS STOPPED WORKING. TRIED TO RE-START COMPUTER AND WOULD COME TO A BLACK SCREEN WITH CURSOR ON TOP LEFT. ONCE THE SCREEN WAS FILLED WITH HAPPY FACES ALL IN DIFFERENT COLORS, BLINKING ON THE SCREEN. INSTALLED AS A SLAVE ON ANOTHER PC AND TRIED TO VIRUS SCAN IT AND IT ONLY RECOGIIZED THE DRIVE AS CORRUPT. COULD ENTER AND WORK IN BIOS. PLEASE RECOVER DATA AND CLEAN OUT VIRUS!!!
After recovery:
Thanks a lot for doing a great job! I'm back to normal.
Doug
|
Gilbert T.
Tampa, FL USA
Hitachi HTS726060M9AT00 60 GB laptop
From Customer's order
Cause of failure - Water spilled on the laptop while running. Shorted the HDD circuitry & motor. Drive dose not power-on or spin.
After recovery:
Thanks for your hard work and especially the option of the disc re-image. That could prove to be the life saver.
|
|