Monday
February 06, 2012
Recovery Info for Your Drive

 

Fujitsu

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Up to Data Recovery F.A.Q.
 
What is the evaluation process?

All media received goes through an extensive analysis to determine the condition of the drive.
 
Step 1 - We will determine whether the problems are physical (hardware), logical (software structures) or both.
 
Step 2 - If the determination is physical, we then determine whether the needed parts for repairs are in our extensive inventory or if we will have to source them from our vendors.
 
Step 3 - Once we have access to the drive we will make an absolute sector-by-sector mirror image of your hard disk to our equipment where the process will continue.
 
Step 4 - The next step is to evaluate the condition of the data structure & determine how much of the data is salvageable.
 
Step 5 - When the evaluation process is completed, we will contact you with the results of the evaluation and tell you exactly where in the original price range your recovery will fall. We will need your approval to proceed from this point.

From customer's correspondence

John A.
Upper Marlboro, MD USA

Samsung SP0802N 80 GB

From Customer's order

I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.

 

After recovery:

Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
John

Mary V.
IBM, Inc.
Waldwick, NJ USA

Fujitsu MHT2080AH 80 GB laptop

From Customer's order

HD was damaged when a liquid was spilled on the keyboard. Laptop failed to operate and when HD was swapped into a new laptop the OS was not recognized and laptop failed to boot.

 

After recovery:

Thank you for your excellent support and I'll be sure to recommend you to our customer support team in IBM.

Mary V.

Leon C. W.
Chicago, IL USA

Toshiba MK3018GAS 30 GB laptop

From Customer's order

Clicking DRIVE. Estimate from local company--it may have opened drive I do not know--no attempts made

 

After recovery:

THANK YOU SOOOOO MUCH! You got all my data back; I cannot believe it's all there. Your services are amazing and for such a fair cost too...
 
 

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