From customer's correspondence

John A.
Upper Marlboro, MD USA

Samsung SP0802N 80 GB

From Customer's order

I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.

 

After recovery:

Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
John

Jeff M.
NCR WATERLOO
Waterloo, ON Canada

Maxtor DiamondMax Plus 8 40GB

From Customer's order

Failure: Cannot reboot PC - receive the following error: Primary hard disk drive 0 failure. Strike the F1 key to continue, F2 to run the setup utility.
I can see the drive electrically in the BIOS or SETUP as a D Drive or the secondary drive; however in Windows it can NOT see the drive as D. Also when I put her drive in my TESTBED as D DRIVE and boot from WINDOWS XP on the C DRIVE and go into My Computer, Manage, and Disk Management it doesn't display the second drive only the C Drive as DISK 0.

 

After recovery:

Outstanding results, as usual. Thanks a lot for recovering the data off again.
Best regards,
Jeff M.