From customer's correspondence

Neil H.
ndh Small Business Consulting
Eastham, MA USA

Seagate ST94011A 40 GB laptop

From Customer's order

Drive won't boot to XP. Recognized by BIOS, then nothing. For a while, there was a "NTLDR is missing" but then turned to a blinking cursor after POST. No clicking, drive does spin. Scanned with R-Studio Emergency, which found the drive, but could not get the drive to show up as a slave on any computer except when running in a DOS mode. Other recovery efforts may have been made by other techs, but I do not have any specific information about the details. I also ran SpinRite, which saw the disk fine, but trying to boot from an XP CD (to try and replace the NTLDR originally) it would not boot from the CD (got hung on the "Setup will now check your system resources...") Never physically messed with the drive, never opened, never replaced board.

 

After recovery:

Your data recovery services are very honest and professional; those are the rare qualities in nowadays... Thank you very much

Soo-Jung K.
Ridgefield, NJ USA

Toshiba MK6021GAS 60 GB laptop

From Customer's order

-Laptop was left on overnight
-Tried to turn it off but didn’t so needed to be shut down manually
-Once shut down and restarted, weird noises occurred and Windows started booting up but stopped
-Taken to private computer shop to be looked at and see if data could be recovered
-Was told needed to replace hard drive and recovery not possible
-Nothing was done by me to attempt to recover data; comp. store may have

 

After recovery:

Thanks for your good work!!!