Monday
February 06, 2012
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Fujitsu Maxtor Hitachi IBM Quantum Seagate Samsung Toshiba Western Digital |
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Laptop Drives External Drives |
Data Recovery
Quick Start
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Booting Microcode. Translator Module. Some reasons why hard drive may not be identifiable by BIOS.
Hard disk drive (HDD), like a computer, has its own "operating system" known as a booting microcode. The microcode should correctly "boot" when power is applied to the HDD during the computer start up. Otherwise, the computer wouldn't be able to identify the HDD and load up the system. 
Figure 1 shows parts constituting the booting microcode (in brown). The microcode consists of three parts. First part, commonly known as a "Firmware Code", is located on the disk printed circuit board. The second part, commonly known as a "Hardware Microcode", is located in service zone on the spinning part of the disk. The third part, known as a "Translator Module", which is also located in service zone, links physical and logical sector addresses. All drive data may be accessed only through the logical addressing system. BIOS can't identify / operate HDD when there is damage to either part of the booting microcode. Some drive models, especially Fujitsu, keep specific "adaptive" information in flash memory ("Firmware microcode"). If the flash memory chip is damaged or if it was not flashed properly, those "adaptives" can be lost. As there are thousands of "adaptive" combinations, it may be hard to find the needed one. Normally, corrupted adaptive is a cause of the clicking sound. Identification of booting microcode and translator module related problems is not a straightforward process. Only properly equipped professional can identify them. Fortunately, these problems constitute only a small percentage (5 to 8%) of all drive damages and failures. We've maintained a fair approach in data recovery price policy. Flat rate policy is applied to most data recovery or drive repair services. Please look up the chart for the cost of data recovery. If you cannot locate a price for the service you seek in the chart, we will provide you with free professional evaluation in regard to the condition of the data structure and determine how much of the data is salvageable with no obligation for you. When the evaluation process is completed, we will contact you with the results of the evaluation and tell you exactly where in the original price range your recovery will fall. We will need your approval to proceed from this point. Last but not least, you pay only when the recovery is completed. |
From customer's correspondence |
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John C.
Maxtor D540X-4G 120 GB From Customer's order The drive failed while in normal operation. Failed to reboot and hangs in BIOS window with message "Primary Master Drive Fails". Identifies failed Maxtor drive with incorrect name (Romulus). Drive appears to be running normally with no strange sounds.
After recovery: The cloned hard drive arrived in good condition and booted up fine! Thank
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John A.
Samsung SP0802N 80 GB From Customer's order I placed one working drive on top of another to get at a screw. The phone rang and I answered it about 10 minutes later I completed screwing the drives into their places. The screen was frozen. I rebooted and it never got into the OS as it said a file had been corrupted. I ran check disk and it told me that the c-drive was good. It would not complete a check disk on the d-drive as one or more files are corrupted. I had a local company come to my home as their advertisement said the do data recovery. A waste of money. The technician listened to what I said. Tried to boot it using my software and then he said the drive was not spinning. I told him that he had to be mistaken as I had successfully run chkdsk. He was not fazed. Although he pointed out a capacitor or a resistor on the drive and noted it had been damaged. It is on the left side of the drive about an inch and a half down from the bar code. He stated he could not do anything for me at that point and charged $75 for his service.
After recovery: Thanks again for your help. I appreciate the items you were able to save. I will definitely recommend your services to others--have a Blessed Day.
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Robert G. B.
Maxtor 7Y250P0 250 GB From Customer's order Recognized by BIOS, could not access data. Did not open drive nor replace any elements
After recovery: Thanks for being so patient and professional in my not ordinary situation. I'm very satisfied with the whole process at your company and would recommend your services to anyone who's in the need. Thanks again
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