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February 06, 2012

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Hard drive noise sounds. Clicking drives.

The computer hard disk drive is a common source of noise sound. It is normal for a spinning hard drive to produce low humming and quiet whistling sounds.
However, drive should not produce repetitive clicking, ticking, or banging noise. Very noticeable humming, squeaking, or any type of hard thump may put your data in danger.

Clicking sound
may indicate a very serious hard dive problem. Data recovery from clicking drives is a complicated process. The success rate of recovery depends on the source of problem. Read/write head assembly failure and damaged platter's surface usually generate clicking sounds.

What is Head assembly

The Head assembly is often called the hard drive heads (or simply: the heads).

Head assembly and magnets are parts of the stepper actuator (or Stepper Motor), a mechanical gear that positions the read/write head assembly over the appropriate tracks.

The read/write heads themselves are suspended over the surface of the disk at the ends of the head arms.

The head arms are all mechanically fused into a single structure that is moved around the surface of the disk by the actuator.

Why clicks put a data in danger

A typical hard disk uses rotating platters to store data. Each platter has a smooth magnetic surface on which digital data is stored.
Moving along and between the platters on a common arm are read/write heads, with one head for each platter surface. The hard disk's read-write heads fly above the data surface with clearance of as little as few nanometres.

Typically, the clicking sound produced by the heads assembly which is hitting their travel-limiting stops. Each click accompanies the vibration of heads on arm, strong enough to exceed that tiny safety gap between the flying heads and spinning disks. As a result, heads touch sensitive data surface and destroy it.

We strongly do not recommend listening to the 'music' of clicking hard drive. To prevent the extensive data damage, immediately shut down your computer or external data storage, take out the drive and dispatch it for the professional data recovery service. Otherwise, you risk loosing your valuable files.

Clicking sound sample


So what does a clicking failed hard drive sound like?
There are maybe many clicking patterns for each particular hard drive model.
To help you with telling the difference between a good hard drive and a hard drive that is on its last legs we provide just the one sound pattern to help you diagnose the dangerous problem:

 

From customer's correspondence

Chet K.
Belleville, IL USA

Western Digital WD1000BB-00CAA0 100 GB

From Customer's order

This drive was installed as primary slave. No abnormal noises. One day on boot up got "Primary Slave Hard Drive Failure" Bios recognizes the drive but it is not accessible with DOS or Windows programs. Western Digital diagnostics returns S.M.A.R.T. error code 0159 (defective drive, replace). I did try using Get Data Back software. Get Data Back recognized the drive from Windows but did not recovery any data.

 

After recovery:

Expedient, very accurate, effective process.
Thank you,
Chet


George P.
Summit Microelectronics
Sunnyvale, CA USA

Hitachi HTS541060G9AT00 60 GB laptop

From Customer's order

One day computer started getting slow, i.e. screen was changing very slowly. About an hour later I got the "blue" screen and then a gray screen (which also was coming up every time I rebooted) that tells me to enter a password for my primary hard drive. I don' know the hard drive and of course it shuts down again. Our local IT guys tried to retrieve data, but they said they cannot. They are not specialists in data recovery. They said though that the HD is spinning.

 

After recovery:

Thanks a lot. You have been very quick and very helpful.
George


Rami G.
Wilmington, DE USA

Hitachi IC25N020ATMR04 20 GB laptop

From Customer's order

Drive made some noise, but before I was able to back up, it stopped functioning. Upon start up it was clicking only. I tried viewing it using and external case and a different computer but as soon as I saw that it does not show, I abandoned the effort in order to prevent further damage.

 

After recovery:

Dear Sirs,
I'd like to thank you for the outstanding job in salvaging my data!
All my data is fully restored and back to normal.
Respectfully,
Rami G.


 
 

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