Monday
February 06, 2012
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Up to FAQ and Technical Articles
 
How do I know my drive is not seen by BIOS


Once you reboot your computer, you should see a screen like this. Please press Pause/Break key in order to "freeze" the screen.

boot screen

Note: If you don’t see a screen similar to the one above, check your computer / motherboard manual to find out how to access BIOS setup. Normally, “Del” or “F1” key needs to be pressed right after the computer start up in order to access BIOS setup screen. Once you are in the BIOS setup, please check the manual in how to activate the BIOS screen during computer start up.

Compare the BIOS model number to the number on your drive label. Should these numbers be different, you have a problem with the drive. Please check “Flat Rate Recovery Table” to find out your data recovery cost.

From customer's correspondence

Asif K.
Altus, OK USA

Maxtor 6L100P0 100 GB external

From Customer's order

plugged wrong ac cord therefore created power surge

 

After recovery:

Thank you for your GREAT WORK!!!...

Roberto R. M.
M & N Lambretta
Oakland, CA USA

Fujitsu MHT2060AT 60 GB laptop

From Customer's order

drive is not in BIOS, clicking on booting.

 

After recovery:

Hello Everyone,
You have made my day and save my butt !!! Thank you. Roberto

Michael C.
Sargent & Lundy
Wheaton, IL USA

Hitachi HTC424040F9AT00 40GB laptop

From Customer's order

This failed hard drive from Toshiba computer.
No events leading up to failure. Just froze up out of the blue. My company's internal tech support people tried to fix/recover data, but I'm not sure what they did, but they could not help me of getting the data. Hard drive makes a loud sound; not in BIOS either.

 

After recovery:

Thank you for all your help in recovering my data.
Michael C.
 
 

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